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The person organising the hen do got in contact with the restaurant a month or so prior to our booking to pre order so it would run smoothly on the night as there were 15 of us. The starters arrived and one of the girls had plastic in her hummus. The waiter advised the blender had broken surely you then don't serve up what was in the broken blender.

The mains then arrived one by one. We complained as it was the reason why we had pre ordered and i was told the chicken had fallen on the floor so they had to recook it. I spoke to the manager and asked for my money back to which he replied no - unfortunately we had pre paid.

The staff were rude, extremely argumentative and unorganised. It was the worst dining experience I have ever had. My wife got us a Group On Voucher for a meal at the restaurant. Arriving at the gorgeous building we were looking forward to a meal that matched and were sorely disappointed.

My wife and I had the pork belly to start as it was the only non vegetarian dish available.

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The fat on both of our pork had not been rendered properly and the bottom of my dish was burnt. We mentioned this to the waiter who had no idea what it should like and whether this was right we asked about one of the mains and he didn't know what it was or what was in it. He also bought the wine and didn't offer for us to try it just poured it and left.

When the mains arrived the extra chips we bought were overcooked on the outside and hard in the middle and we were able to eat them. We again told the staff and they didn't offer to change them. It is a shame such a gorgeous hotel and restaurant is let down by the food. Obviously dont want the voucher crowd in the restaurant and shame they didn't put care and attention into the food. Went to the Judge and Jury for a business lunch, the food and service were excellent. Beautiful and quirky restoration of the old Magistrates Court - just such a shame that we were pretty much the only people there for lunch!

Checked out the roof terrace - cool views over Shoreditch!

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Will definitely be going back during one evening and hopefully there will be more atmosphere and more people as it's a really cool venue. Overall, I recommend trying it as it's a gem of a place.


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We had Grupon vouchers for a 3 course dinner with bottle of wine. The Restaurant is an old court room with lot of character but a bit outdated. We were given a special Menu for Grupon customers with poor choices of food. The manager shorted it out in the end and allowed us to have anything from the Menu which was very professional from him.

Food take ages to be served, we waited 25 minutes for starters and another 20 minutes for Mains. The food is awful I must point out I wouldn't recommend at all!. But the staff were lovely, the manager gave us a whole tour of the Hotel and is a truly amazing place with swimming pool, saunas, bowling and even their own cinema room for guests I would recommend this place to stay or drinks but not for dinner, better stay out!.

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Profile Sign up. Log in to get trip updates and message other travelers. Improve this listing. Reserve a Table. Find a table. Ranked 19, of 28, Restaurants in London. Restaurant details Neighborhood: Shoreditch. Reviewed 6 September Groupon deal worth the money. Date of visit: September Thank KevinL Write a review Reviews Groupon is one company that both delights and infuriates, but sadly not in equal measure.

Overall we had more than twice as many complaints about the company as positive comments.

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Some described being regularly delighted by Groupon's offers, but others reported being treated as "second-class" customers when they present their vouchers to the participating retailer. Customer service for those with problems is repeatedly described as woeful. Readers have questioned whether the "full" price the company quotes ever has any basis in reality. Little wonder that some retailers are backing out of these deals when they realise what it means for their business. Reader JS's letter best summed up some Money readers' experiences. Many vouchers expired before we could arrange a date.

One company told us they had stopped doing business with Groupon and tried to refuse to honour the voucher. We did manage to get the discount meal, but the price and hassle wasn't worth it. Not really worth the trouble. Passed between companies, and told they would have to buy extra lessons to get the deal, JM has still not been able to use them.

Several readers have had problems with boiler servicing offers, as we originally reported. RB had agreed a time and date for the plumber to come to his home. At the end of the call, he informed the plumber that he would be using his Groupon voucher to pay, at which point the plumber suddenly changed his mind and said he would not be able to attend. Several readers reported that restaurants insisted that Groupon customers could only choose from "special" menus.

One reader said he no longer booked any meal deals via Groupon after getting this treatment too many times. Another reader, who bought a voucher for a meal at an Italian restaurant, was told they could only have pasta.

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As they didn't like pasta, they felt somewhat aggrieved. IH was one of a number of women who claimed to have fallen foul of beauty offers, which dominate the site. She used Groupon to buy vouchers for spa treatments in Warrington, but when she phoned up the provider no one would answer. I emailed Groupon the same day," she said. It wasn't. Luckily, having paid by Visa Debit, I was able to get a refund via my bank after nearly eight weeks of trying to get something back from Groupon.

SP described how, after being given a "day spa" experience by a friend, she travelled for an hour to Euston in north London to find that her destination was a rundown shop on a housing estate she sent Money a photo to confirm her account.

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I didn't have the heart to tell my friend," she said. Many readers question whether Groupon vets its retail partners as well as it claims to. One reader said he had been told by a firm that supplied him with a mattress which was fine that it had not been trading prior to it doing a deal with Groupon.

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